Bremgarten
Customer Service Team Leader (m/f/d)
- 08 November 2026
- 100%
- Permanent position
- German (Native language), French (Intermediate)
- 5620 Bremgarten
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the application process and supports the company in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre both technologically and organically. Rocken® offers executive search and talent management consulting to address the personal and individual needs of each person and to implement these optimally in recruitment and career planning.
Customer Service Team Leader (m/f/d)
Salary - CHF98,800 - 118,800An established company operates in the field of workshop equipment and operational technology. As experts in recruiting for this sector, we will support you in your next career step. If you want to learn more about the company and the position, apply now.
Role:
In this responsible position, you will lead a technical service team and coordinate daily service assignments. You ensure efficient deployment planning, support technical clarifications, and guarantee professional order processing.
Responsibilities:
You take on the professional and personnel leadership of the service technicians and support their development.
You plan and coordinate service assignments and ensure timely execution.
You clarify technical issues with suppliers and organise the required spare parts.
You prepare quotations and cost calculations and are responsible for billing completed service orders.
You organise internal and external training sessions and coordinate their implementation.
Qualifications:
You have completed a technical basic education with a Federal VET Diploma (EFZ), ideally in the automotive sector; commercial further training is an advantage.
You bring several years of professional experience in technical customer service or deployment scheduling.
You are confident in using MS Office.
You demonstrate leadership skills, organisational talent, teamwork, as well as an independent, structured, and solution-oriented working style.
You have very good German and French language skills, both spoken and written.
Benefits:
- Interesting and varied tasks/projects
- Experienced and dynamic team
- Comfortable office with modern infrastructure
- Good transport connections and accessibility
- Flexible working hours
- Attractive training and development opportunities
- Home office
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Work location
Bremgarten
