SWICA Gesundheitsorganisation
St. Gallen
Case Manager Sickness Daily Allowance (all)
- 13 May 2026
- 80 – 100%
- Permanent position
- German (Native language)
About the job
80-100%
Closeness is in our DNA. At SWICA, we can decide in the agencies how best to help our insured persons. Short distances, quick decisions: You are right in the middle, working on diverse projects and actively shaping solutions. You contribute your ideas directly and see how they take effect. That makes the difference.
Your workplace
St. Gallen
Closeness is in our DNA. At SWICA, we can decide in the agencies how best to help our insured persons. Short distances, quick decisions: You are right in the middle, working on diverse projects and actively shaping solutions. You contribute your ideas directly and see how they take effect. That makes the difference.
Case Manager Sickness Daily Allowance (all)
This is how you shape health
- Independent handling of benefit cases in the area of sickness daily allowance
- Contact person for selected corporate clients
- Recognising and actively initiating appropriate measures (e.g. obtaining and evaluating medical reports and assessments)
- Independent verification of entitlement to benefits as well as calculation and payment of daily allowances
- Coordination with internal and external interfaces such as care management, medical network, social insurances, etc.
- Writing individual written correspondence and conducting demanding telephone conversations with insured persons, corporate clients, as well as authorities and doctors
This is what sets you apart
- Completed commercial basic training and medical knowledge
- Several years of professional experience in personal insurance, preferably sickness daily allowance or accident insurance
- Good handling of work pressure/volume as well as emotional stress
- Flexible, communicative and customer-oriented personality with pronounced networked and cross-departmental thinking
- Very good oral and written expression in German
- Enjoyment of individual and complex case processing as well as precise and independent working methods
Why SWICA
- We rely on humanity. That is why we place openness, respect and trust at the centre of our everyday work. We tackle tasks, take responsibility and think in solutions – together, for our customers. That is also why we have been number 1 in customer satisfaction for many years.
- We trust you and give you space. With annual working hours, at least 5 weeks’ holiday and, if desired, the option to buy additional holiday. With part-time models and generous home office options within the possibilities of the position, you can organise your everyday life largely flexibly.
- We appreciate and reward your work – with a market-appropriate salary, up to 1500 francs annual allowance for personal wishes and generous contributions to basic and supplementary insurance for you and your family.
- We offer you prospects. With a generous continuing education regulation, we support your professional and personal development – for your current role and your goals for tomorrow.
- Because health is everything. With our company health management and region-specific offers, we take care of your well-being. And if things turn out differently: 100% net salary continuation.
- We think long-term. With three savings plans, workload-dependent coordination deduction and benefits well above the legal minimum, you are well provided for your future.
Your workplace
St. Gallen
Do you have questions?
Loredana Bishat, HR Recruiting, will be happy to provide information.
+41 71 499 64 04