System Process Specialist - SAP EWM and MM (m/f/d)

As a first-tier supplier to our renowned business partner, F. Hoffmann-La Roche Ltd. in Kaiseraugst, we are immediately seeking a motivated and committed System Process Specialist - SAP EWM & MM for a temporary assignment of 1 year, with the option to extend.

Tasks & Responsibilities

• End User Operation Support & Incident Management
• First-level support for SAP EWM, SAP MM (Spare Parts Management) and related systems (on-site and partly remote).
• Troubleshooting and error resolution for S/4HANA, SAP EWM as well as related IT systems (e.g. MGD, mobile
• data collection devices/scanners, warehouse automation interfaces).
• Central point of contact for end users and business stakeholders on IT-related questions and requests from the areas
• of storage, materials management and spare parts logistics.
• Interface to 2nd-level support and global team support: escalation of complex issues, assistance with
• clarification of requests and ticket follow-up to ensure timely solutions.
• Process support & optimisation
• Support for end users in submitting new process improvement ideas, taking into account process dependencies (e.g. interface spare parts procurement MM to maintenance EAM) and system impacts.
• Change management & training
• Participation in change processes with system impacts, including description, coordination and testing of changes.
  

Must Haves

• IT degree (business informatics) or a logistics/commercial training (e.g. specialist in warehouse logistics) with strong IT affinity *****
• 3+ years experience with SAP R/3 as well as good knowledge of SAP S/4HANA (strong focus on SAP EWM and SAP MM / Spare Parts Management). *****
• Good process knowledge in intralogistics, warehouse management, goods receipt/issue, material flow as well as spare parts management / maintenance spare parts.***
• Experience with support processes and tools for incident and change management (e.g. ServiceNow). **
• Strong analytical skills for error analysis, troubleshooting and problem solving in ongoing warehouse and material operations.
• Very good technical documentation and communication skills in German and English.
• Strong customer orientation, agile mindset as well as high stability, flexibility and speed in finding solutions.

Nice to haves

• Experience in pharmaceutical production or a comparable regulated industry (GxP environment advantageous).

Benefits

• Become part of one of the most renowned pharmaceutical companies and actively shape the future of healthcare
• Experience a corporate culture that promotes diversity and inclusion and where all employees feel valued
• Work on a state-of-the-art campus with green spaces, meeting zones and an inspiring atmosphere
• Work with modern and up-to-date tools in an innovative working environment
• Start with professional onboarding and a thorough introduction to your new role during the Welcome Days
• Benefit from financial support for your professional development plans
• Enjoy a selection of high-quality meals in modern staff restaurants
• Take advantage of attractive fitness and swimming pool offers or the gaming room as a creative retreat
• As part of a sustainable mobility concept, parking facilities are available on site (according to internal guidelines)
• Use unbeatable, year-round discounts at renowned retailers and over 200 top brands
• Benefit from fleet discounts when purchasing new cars or receive ongoing discounts on fuel with our fuel card

Are you interested? Do not hesitate and submit your complete application documents online today.
We look forward to hearing from you!

We value diversity and therefore welcome all applications - regardless of gender, social background, religion, age and identity. For easier readability and better understanding, we use only one gender form. Of course, all gender forms are equally meant in the respective context.

Contact
Adnan Ferizi

Workplace
Kaiseraugst

Workload
100 - 50%

Position
Employee

Industry
IT