Assistant Restaurant Manager

Company Presentation

At McDonald's, every day is an opportunity to grow, lead and make a difference! Our team loves working together, supporting each other and creating special moments for guests and crew. If you are looking for a dynamic, people-oriented role with real career opportunities, you are in the right place!

Role Description

As an Assistant Restaurant Manager, you support the Restaurant Manager in managing the team and operations. You take on extra responsibilities to ensure everything runs smoothly, lead by example in food safety, quality, service and hygiene, and contribute to the restaurant's success. You train and motivate team members, coordinate priorities and promote a positive and respectful environment.

Main Responsibilities

• Lead the team with empathy, respect and patience
• Communicate openly and manage conflicts constructively
• Set strategic priorities and coordinate daily operations
• Train and support Shift Leaders and Crew for optimal performance
• Ensure standards of food safety, quality, service, cleanliness and hygiene
• Use management tools for planning, cash handling, orders and inventory
• Analyse KPIs and support restaurant development initiatives
• Support staff selection, onboarding, training and engagement
• Handle complaints and create "feel-good" moments for guests
• Maintain equipment and resolve issues

Required Qualifications

• Experience in team management or hospitality is a plus
• Excellent communication and conflict management skills
• Analytical, organised and tech-savvy
• Proactive, solution-oriented and eager to learn
• Reliable, trustworthy and able to work under pressure
• Good knowledge of the local language (spoken and written)

Benefits

• Flexible working hours for better work-life balance
• Multicultural and supportive team
• Training and growth opportunities - many managers started as Assistants!
• Salary and working conditions according to the Collective Labour Agreement (CLA)
• 50% discount on products in our restaurants in Switzerland and Liechtenstein
• Discounted Sunrise subscriptions
• Access to exclusive discounts through the "Corporate Benefits" platform
• Extra holidays for those over 50
• Free access to the largest online training library

How to Apply

Ready to take the next step in your career? Apply now and start your journey with McDonald's. We look forward to meeting you!