(Junior) Application Operations Manager

(Junior) Application Operations Manager

• Work as a key contributor to the Automation & Business Development team to deploy and maintain the service workflow management application in line with the organization's IT strategy.
• Ensure operational efficiency, covering deployments, technical testing, monitoring, and 3rd level support coordination for the service workflow management application.
• Act as a business analyst and interface between IT and the service workflow management Application Owner.
• Develop strong working relationships with stakeholders, understanding their business drivers and translating requirements into technical solutions.
• Take responsibility for application documentation and controls relevant to internal controls (QMSE).
• Support change control for business applications, ensuring thorough System/UAT testing before a controlled release.
• Provide technical subject expertise for the service workflow management system, assessing requirements, liaising with suppliers, and optimizing existing applications.

• Comprehensive understanding of service workflow management solution design, Competence Centre processes, and IT standards.
• Proficient in SQL Management Studio and Azure DevOps.
• Previous IT experience demonstrating analytical thinking and effective project management.
• Inclusive and innovative mindset, emphasizing precision and thoroughness.
• Strong customer focus, excellent communication, and approachability in diverse settings.
• Adaptable and internationally experienced, showcasing the ability to lead independently with managerial cour

Benjamin Lohrmann

PwC Switzerland is the leading audit and advisory company in Switzerland. As an independent member of the international PwC network, we help organisations and individuals to deliver solutions and sustained outcomes in the areas of assurance, advisory and tax services.