Sales Manager Customer Care Building Technology 100% (m/f/d)

We are looking, from 1 October or by arrangement, for an entrepreneurial-minded individual capable of leading our internal sales department in the field of building technology and actively advancing the business in the market. In this key role, you are the interface between the internal service, external service, purchasing, shops and Category Management, ensuring that Building Technology continues to grow in French-speaking Switzerland.

• You lead and develop the internal Customer Care Building Technology team, both functionally and managerially, across several sites (9 FTE).
• You are responsible for managing offers, including their follow-up, and maintain a high closing rate.
• You define prices and conditions for items and major projects, keeping margin in mind.
• You actively support the external service in the field, monitor customer projects and increase turnover in building technology.
• You negotiate with customers and suppliers and maintain sustainable and trust-based partnerships.
• You work closely with purchasing and Category Management, from project-related conditions to the launch of new products.
• You ensure a harmonised and coherent range in our shops.
• You handle complaints and escalations and find quick, customer-oriented solutions.
• You establish reporting as a management basis and continuously develop processes and documentation.
• You act as the linguistic and regional link between German-speaking and French-speaking Switzerland.

• Several years of experience in internal service or customer care, ideally in the trade of building materials, sanitary, heating or building technology.
• Solid knowledge of building technology (heating and sanitary), or the willingness to familiarise yourself quickly.
• Experience in team management and enjoyment in developing employees.
• A strong commercial spirit: you organise the internal service while being actively present in the market. We are looking for a combative, proactive person who is present where needed.
• A strong ability to negotiate with customers, suppliers and purchasing.
• French as a mother tongue, as well as good knowledge of German (B2), ideally even a bilingual profile. English is an asset.
• Good command of ERP and reporting tools, indicator analysis, as well as an affinity for processes and digitalisation.
• A training in business management.

• A company car, which can also be used for private purposes.
• An in-depth integration programme; our new colleagues also benefit from internal training on products and systems.
• Support for the professional and personal development of our employees.
• Employee discounts, various discounts such as fleet discounts, reductions in selected fitness centres as well as numerous offers to promote their mental and physical health.
• An attractive salary package combined with a solid pension fund, with flexible savings contributions and an employer contribution above average.
• 5 weeks of holiday (6 weeks from age 50) and the possibility to purchase up to 10 additional days of holiday, as well as additional benefits such as a very favourably financed autonomous pension fund and discounts on our entire product range as well as external premium benefits.

We look forward to receiving your application documents (cover letter, CV, complete dossier).

Would you like to know more about us? Visit our careers page now at https://jobs.bmsuisse.ch/

Gétaz-Miauton SA
Caroline Göhring - Head of Recruitment French-speaking Switzerland

We will be happy to answer your questions about the position at jobs@bmsuisse.ch .

For data protection reasons, unsolicited applications as well as electronic applications by e-mail and/or postal mail will not be considered.