Technical Account Manager (M/F/X)

As a Technical Account Manager, you are responsible for managing a portfolio of strategic clients and delivering customised projects in the fields of merchandising, display, and packaging. Acting as a true interface between clients, internal teams, and industrial partners, you ensure the successful execution of projects while respecting technical requirements, costs, quality, and deadlines.

Our client is an internationally recognised player known for its expertise in developing bespoke solutions for the luxury and retail sectors. Operating in a dynamic and multicultural environment, the company stands out for its technical know-how, agility, and ability to manage demanding projects on an international scale.

Responsibilities

As a Technical Account Manager, your responsibilities will include:

• Developing and maintaining long-term relationships with clients;
• Understanding client needs and translating them into suitable technical solutions;
• Managing projects from A to Z in collaboration with design, development, purchasing, and production teams;
• Coordinating all stakeholders to meet quality, cost, and deadline objectives;
• Contributing to the optimisation of technical solutions, manufacturing processes, and the supply chain;
• Preparing commercial offers, monitoring budgets, and ensuring project profitability;
• Facilitating regular communication with clients and providing advisory support;
• Coordinating international suppliers and production partners;
• Identifying project risks and implementing appropriate corrective actions.

Candidate Profile

As a Technical Account Manager, you have the following profile:

• Fluency in French (C2) and English (C1).
• Higher technical or industrial education (Engineering, Production, Supply Chain, Mechanics, or equivalent);
• At least 4 years of experience in technical project management, strategic account management, or client-oriented technical roles;
• Experience in the luxury, merchandising, packaging, display, shopfitting sectors, or in a demanding industrial environment;
• Good understanding of manufacturing processes and materials such as wood, metal, plastic, cardboard, leather, or textiles;
• Experience managing bespoke projects in an international context;
• Ability to communicate with technical, industrial, and commercial interlocutors;
• Strong client orientation combined with excellent technical credibility;
• Autonomy, organisational skills, and the ability to manage multiple projects simultaneously;
• Excellent interpersonal and communication skills.

Conditions and Benefits

Our client offers you:

• The opportunity to join a rapidly growing international company;
• A corporate culture based on flat hierarchies, where every employee is encouraged to fully develop their potential;
• A performance-based bonus system.