Sempach
IT Solutions Account Manager (m/f/d)
- 20 August 2026
- 100%
- Permanent position
- German (Fluent)
- Sempach
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the application process and supports the company in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre both technologically and organically. Rocken® offers executive search and talent management consulting to address the personal and individual needs of each person and to implement these optimally in recruitment and career planning.
IT Solutions Account Manager (m/f/d)
Our ROCKEN partner is a solid service company offering consulting & integration, operation & support services in the field of IT infrastructure as well as exciting data centre solutions. Here, you are always in contact with the latest technologies with a focus on the Microsoft product range. We look forward to sharing your ROCKEN talent profile with our partner.
Role:
As an ICT Account Manager, you will manage an existing customer portfolio in the SME sector of the German-speaking part of Switzerland and accompany customer projects from initial consultation to completion. You will analyse requirements, develop suitable ICT solutions together with sales engineering, and coordinate the necessary internal and external parties. A strong technical understanding and consistent customer orientation form the basis for long-term and partnership-based support.
Responsibilities:
Management and development of an existing customer portfolio in the SME sector of the German-speaking part of Switzerland
Independent management of ICT customer projects from initial consultation to order completion
Analysis of customer needs and development of suitable ICT solutions together with the sales engineer
Support and coordination of the procurement process with inside sales and purchasing
Maintenance and updating of customer files including delivery dates, prices and other relevant information
Building and maintaining long-term customer relationships
Qualifications:
Commercial or IT basic training
Several years of experience in field sales in the ICT environment, ideally in system integration and ICT services
Good knowledge of modern enterprise ICT solutions, especially Azure, Microsoft 365 as well as 3-tier and HCI infrastructures
Strong service and customer orientation
Independent and structured working style
Confident communication in German, both spoken and written
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Work location
Sempach
Contact
Marco Alvarado,
+41443852147
