Group Leader Training for Personal Insurance & Quality [FR/DE] (m/f/x) 80-100%

A solid and forward-looking employer, Vaudoise is one of the leading insurers in Switzerland. True to its cooperative nature and values, it fosters the creation of a healthy, inclusive, and inspiring work environment, ideal for developing your talent.

To strengthen our Personal Insurance Benefits Division, we are looking for a Group Leader Training for Personal Insurance & Quality. Leading a team of specialists, you play a key role in skills development, service quality, and harmonising business practices within the division.

The various tasks awaiting you

• Supervise, support, and develop a team of trainers and Training & Quality specialists
• Organise the team’s activities, optimally allocate resources according to operational priorities, and ensure administrative follow-up
• Identify training needs and business guidelines of the different entities and coordinate actions with business leaders and managers
• Develop initial and ongoing training schemes, including educational materials, while ensuring the quality of induction programmes
• Lead projects aimed at improving the learning experience and the efficiency of training pathways
• Participate in the creation and evolution of business guidelines and ensure the harmonisation of practices within the division
• Support teams in applying business instructions and ensure effective dissemination of regulatory and organisational changes
• Manage quality control and monitoring activities and assist managers in analysing results and defining improvement measures
• Actively participate in the continuous improvement of processes, services, and quality standards
• Contribute to Vaudoise’s success through your leadership, business expertise, and ability to unite teams around common goals
  

What makes you unique

• Higher education or equivalent experience in insurance, training, or management
• Proven experience in personal insurance, ideally in accident insurance (LAA) and/or sickness loss of earnings benefits
• Bilingual French-German; at least C1 level in the non-native language (mandatory)

• Successful experience in team leadership and ability to support change in an evolving environment
• Strong interest in knowledge transfer and skills development
• Excellent analytical, organisational, and communication skills
• Quality-oriented, solution-focused, and able to collaborate with diverse stakeholders
• Natural leadership, ability to unite and create a climate of trust

• Comfortable with digital tools and interested in issues related to digitalisation and continuous improvement

If you are also committed, organised, and service-oriented by nature, enjoy developing others’ skills, and thrive in a collaborative environment, then you are probably the person we are looking for!

We offer you

• A healthy work environment in a mutual company certified as a "Great Place to Work"
• Multiple social benefits, including flexibility in work organisation
• Human values centred on employee well-being
• Work within a dynamic and passionate team
• A responsible position offering high visibility and direct impact on service quality and skills development
• Stimulating projects in a context of transformation and digitalisation

We look forward to receiving your complete application digitally (including CV, cover letter, copies of work certificates and diplomas).