Zürich
Business Process & Transformation Manager (m/f/d)
- 30 July 2026
- 80 – 100%
- Permanent position
- German (Fluent), English (Intermediate)
- Zürich
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the
application process and supports the company in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every
applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre, both technologically and organically. Rocken® offers
executive search and talent management consulting to address the personal and individual needs
of each person and to implement these optimally in recruitment and career planning.
Business Process & Transformation Manager (m/f/d)
Social insurances are the backbone of our society - and our Rocken partner ensures that this system functions smoothly. As a cantonal institution, it manages AHV, IV, EO, family allowances and supplementary benefits. The services range from contribution collection to pension calculation and payment. Digital services and personal advice go hand in hand. The team works carefully, responsibly and customer-oriented. Here, precision is as important as empathy in dealing with people in various life situations. Our Rocken partner offers a stable environment with social relevance. Ready to make a difference? Then let us plan your next career step together.Role:
Business processes are constantly changing - this role ensures that sustainable improvements result. The focus is on analysing and redesigning workflows, coordinating requirements and successfully implementing digital changes.
Responsibilities:
Recording and evaluating existing workflows as well as developing efficient and digitally supported process models.
Developing business requirements and translating technical questions into clear solution specifications.
Supporting transformation and optimisation projects throughout all project phases.
Coordinating departments, IT, implementation partners and other stakeholders.
Conducting workshops, reviews and decision meetings as well as preparing complex issues for different target groups.
Planning and supporting quality assurance, testing, acceptance and introduction of new solutions.
Supporting organisational changes, knowledge transfer and the further development of methods, standards and governance.
Qualifications:
Completed degree or comparable higher qualification in business, computer science, business informatics or a related field.
Professional experience in business analysis, process management, project management or digital transformation.
Confident handling of requirements, process models, stakeholder management and technical documentation.
Experience working with interdisciplinary teams and external service providers.
Knowledge of agile working methods as well as project management or analysis frameworks is welcome.
Ability to quickly grasp complex contexts, critically question them and translate them into pragmatic solutions.
Independent, structured and reliable working style as well as convincing communication at different hierarchical levels.
Benefits:
- Flexible working hours
- Attractive pension and insurance benefits
- Good transport connections and accessibility
- Home office
- Numerous employee events
- Contribution to or takeover of public transport subscriptions
- Attractive training and development opportunities
- Comfortable office with modern infrastructure
- Open corporate culture
- Experienced and dynamic team
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Work location
Zurich
Contact
Gaël Altmann,
+41443852183
