Zürich
Administrator and POS Support (m/f/d)
- 13 November 2026
- 80 – 100%
- Permanent position
- CHF 90 000 - 100 000 /year
- German (Fluent), English (Fluent)
- 8001 Zürich
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the application process and supports companies in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre both technologically and organically. Rocken® offers executive search and talent management consulting to address the personal and individual needs of each person and to implement these optimally in recruitment and career planning.
Administrator and POS Support (m/f/d)
Salary - CHF90,000 - 100,000Rocken® specialises in recruiting talents and experts from IT platform development. We collaborate with the most exciting Swiss service providers but also successfully cover all in-house positions. Concurrently, we provide a network of established companies digitally and transparently through our closed Rocken® Talent Platform.
For our partners to successfully manage their projects, a collaboration of various specialists from the entire platform architecture is required, whether databases, servers, networks or security, on-premises, cloud or hybrid.
Are you interested in a new challenge? Then benefit as a Rocken® talent from our broad network and let us present exciting jobs to you.
Role:
When the till stops working, more than just a single workstation quickly comes to a halt. That is exactly why IT specialists are needed who understand business-critical applications, confidently resolve technical disruptions, and ensure systems function reliably at all times.
Responsibilities:
You are responsible for the stable operation and continuous development of business-critical POS applications and cash register systems.
You coordinate collaboration between local departments, international IT teams, and external service providers.
You analyse complex incidents in 2nd- and 3rd-level application support and develop sustainable solutions.
You optimise the performance and availability of the POS system landscape and ensure reliable operation.
You analyse business requirements, accompany the introduction of new functions, and coordinate their technical implementation up to go-live.
You support international IT projects, application rollouts, and system migrations.
You maintain technical documentation, coordinate knowledge transfer, and support users as well as internal IT teams.
Qualifications:
Completed IT training, for example, IT specialist EFZ, or comparable qualification; further education in business informatics or IT management is an advantage
Experience in application management, application support, or in supporting business-critical business applications
Knowledge of point-of-sale systems (POS), cash register software, cash register hardware, or payment interfaces is an advantage
Good understanding of business processes, system integrations, and collaboration between business and IT
Experience in incident management, 2nd-/3rd-level support, as well as in IT projects and system migrations
Analytical, structured, and independent working style with strong communication and coordination skills
Very good German and English skills for collaboration with international teams
Benefits:
- Interesting and varied activities/projects
- Flexible working hours
- Attractive training and development opportunities
- Contribution to or provision of parking spaces
- Market- and performance-based salaries
- Comfortable office with modern infrastructure
- Good transport connections and accessibility
- Experienced and dynamic team
- Numerous employee events
- Home office
- Attractive employee discounts
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Work location
Zurich
Contact
Rigon Shabani,
+41443852146
