Baar
Technical Account Manager IT Solutions (m/f/d)
- 29 October 2026
- 80 – 100%
- Permanent position
- German (Fluent)
- 6340 Baar
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the application process and supports companies in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre both technologically and organically. Rocken® offers executive search and talent management consulting to address the personal and individual needs of each person and to implement these optimally in recruitment and career planning.
Technical Account Manager IT Solutions (m/f/d)
Do you think in solutions rather than problems? Our Rocken partner specialises in comprehensive ICT services for demanding business customers. From network infrastructure to cloud solutions to security concepts – IT expertise is lived holistically here. The range of services includes workplace management, IT support, engineering projects, and professional consulting. Customer-oriented support and technical excellence are at the heart of every solution. There is a dynamic atmosphere where personal responsibility and direct communication are valued. The team works project-oriented and focuses on sustainable customer relationships. Are you ready to shape the interface between technology and business as a Presales & Account Manager? Then convince the Rocken partner of what you can do – our Rocken partner looks forward to your application.Role:
Our client is an IT service provider that supports companies in the further development and reliable operation of their IT. You are an important interface between customers, sales, and technology: you recognise business challenges, translate them into suitable IT solutions, and accompany their development together with the specialists. At the same time, you strengthen existing customer relationships and identify opportunities for sustainable further development of the collaboration.
Responsibilities:
Recording and evaluating business requirements as well as technical needs of customers
Moderating workshops and consulting discussions to determine suitable IT solutions
Preparing offers, technical concepts, and customer presentations together with internal experts
Participating in tenders and supporting the preparation of customer appointments
Managing and strategically developing existing customer accounts
Identifying additional business opportunities and expanding the service portfolio with existing customers
Promoting long-term customer loyalty and ensuring service quality
Qualifications:
Education in computer science, degree in business informatics, or a comparable qualification
Several years of professional experience in technical presales, solution consulting, customer success, or IT account management at a managed service provider
Good knowledge of Microsoft 365, Azure, networks, IT security, and managed services
Familiarity with the requirements of the Swiss SME market
Strong communication skills, consulting competence, and pronounced customer orientation
Structured, independent, and reliable working style
Very good German language skills
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Workplace
Baar
Contact
Gaël Altmann,
+41443852183
