Winterthur
Strategic Account Manager (ICT) (m/f/d)
- 05 August 2026
- 80 – 100%
- Permanent position
- German (Fluent)
- Winterthur
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the application process and supports the company in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre both technologically and organically. Rocken® offers executive search and talent management consulting to address the personal and individual needs of each person and to implement these optimally in recruitment and career planning.
Strategic Account Manager (ICT) (m/f/d)
Salary - CHF120,000 - 145,000How digital is the healthcare provision of tomorrow? Our Rocken partner actively shapes the answer. As a specialised ICT service provider, they develop and operate customised IT infrastructures and applications for hospitals, care facilities, and outpatient practices. From highly secure cloud solutions to modern workplace concepts to intelligent process digitalisation – the portfolio is tailored to the complex requirements of the healthcare sector. Precision, data security, and deep industry understanding are paramount here. The working style is collaborative and solution-oriented, characterised by short decision-making paths and genuine professional expertise. Are you ready to drive IT projects with real impact? Then become part of a team that connects technology and healthcare. Our Rocken partner is looking for you.
Role:
Large accounts need someone who truly owns them – strategically and commercially. This is the role you fill. You develop long-term roadmaps with your customers and are the contact person up to management level. You lead your account team professionally, without line responsibility, and bring all parties together. In doing so, you identify growth potentials and unlock them with a consultative sales approach.
Responsibilities:
You bear the strategic and commercial overall responsibility for your key accounts and develop a long-term roadmap together with the customer
You coordinate your account team consisting of solution managers, project leaders, and technical account managers and act as the integrating force between customer, delivery, and internal departments
You are responsible for contracts, manage service billing, support budget planning, and are responsible for offers and tenders
You identify potentials for additional and expansion business through higher-value services and a consultative sales approach
You ensure compliance with agreed SLAs, measure customer satisfaction, and derive measures
Additionally, you conduct quarterly and annual reviews and monitor market and industry trends
Qualifications:
You have a qualification at HF, FH, or university level in ICT, business informatics, business administration, or a comparable field
You bring several years of experience in account management or a comparable strategic customer role, ideally in a B2B environment
You understand IT infrastructures, managed services, and architecture topics and discuss with specialists on an equal footing
You have conducted negotiations and worked at C-level as well as experience in contract and budget management
You lead as a "leader without authority" through competence and clear communication
You have very good German skills (native level) and understand Swiss German; knowledge of French and English is an advantage
Benefits:
- Home office
- Experienced and dynamic team
- Interesting and varied activities/projects
- Flat hierarchies
- Flexible working hours
- Comfortable office with modern infrastructure
- Open corporate culture
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Work location
Winterthur
Contact
Durim Ibrahimi,
+41443852136
