Sales & Operations Manager – Industry (M/F)

About the job

Thank you for viewing this advertisement.

Our recruitment agency FOKUS Talent specialises in the high-tech sectors. We support around one hundred boards of directors, executives and HR managers in Switzerland and internationally for key recruitments.

Behind this advertisement, there is a company looking for your skills and potential.

At the end of the process, you will sign a permanent contract directly with the company (FOKUS Talent does not provide consulting or temporary placement).

Throughout the recruitment process, we provide you with detailed information about the structure, with full transparency and confidentiality.

Your CV and data are never transmitted without your prior consent nor without you knowing the name of your future employer. Your application is confidential.

At this stage, we can tell you that…

This Swiss company, specialised in the transformation of metallic materials for precision industrial applications, wishes to strengthen its commercial organisation.

It is looking for a Sales & Operations Manager capable of leading its team, coordinating commercial activities and ensuring effective collaboration between clients and the various departments of the company.

You will join a human-scale industrial structure, with recognised technical expertise and offering components intended for demanding industrial applications.

Your role will combine management, organisation of commercial operations, technical support and client development.

Challenges

Your main challenge will be to ensure the daily performance of the commercial department while supporting its evolution.

You will notably need to structure your team’s work, streamline the handling of client requests and improve coordination with the industrial departments.

Your ability to understand manufacturing constraints and to support your colleagues in resolving technical or commercial issues will be decisive.

At the same time, you will participate in developing the client portfolio and contribute to identifying new opportunities for the company.

Your missions

Management & commercial organisation

Lead a team of collaborators responsible for commercial activities and sales administrative management.

Organise the distribution of tasks and resources to ensure efficient handling of client files.

Support your collaborators in their professional development and strengthen their autonomy.

Provide support during negotiations or situations requiring particular expertise.

Define monitoring indicators and implement necessary actions to improve the department’s efficiency.

Supervise the entire commercial process, from preparing proposals to order follow-up.

Participate in improving internal procedures and ensure their compliance with ISO 9001 quality system requirements.

Technical-commercial expertise

Study requests requiring an in-depth understanding of materials, industrial processes or manufacturing constraints.

Collaborate with internal specialists to assess feasibility and define possible solutions.

Support clients in their technical choices and contribute to preparing complex proposals.

Facilitate the resolution of issues encountered during business handling.

Commercial development & client relations

Maintain and develop relationships with existing clients.

Ensure follow-up of strategic business and participate in important commercial discussions.

Identify new needs and contribute to client acquisition.

Meet industrial partners and represent the company at professional events.

Share market information gathered with management to feed commercial reflections.

Requirements

Profile sought

Higher technical education, in a field related to industry, materials, mechanics or production, or equivalent experience.

Proven experience in a role combining commercial responsibilities, technical understanding and client relations.

Experience in team management or demonstrated ability to organise and coordinate a department’s activities.

Good understanding of industrial environments and interactions between commercial services and production.

Ability to analyse technical issues and collaborate with various specialists.

Proficiency in an ERP, commercial management tools and Excel.

Excellent command of French and a very good level of English. Knowledge of German is a significant advantage.

Leadership, sense of priorities and decision-making ability.

Excellent interpersonal skills, negotiation sense and client orientation.

Analytical mind and ability to propose concrete improvements.

Benefits

What you will find with our client:

A role combining team management, commercial responsibilities and proximity to industrial operations.

A technical environment specialised in metallic products intended for precision applications.

Close collaboration with production, planning and quality teams.

A human-scale company encouraging direct exchanges and collective work.

The opportunity to contribute to the organisation and improvement of commercial activities.

A stable job, with conditions governed by the collective agreement of the Swiss watchmaking and microtechnology industries.

Attractive social benefits.

Start date: to be agreed.

Recruitment process

Please note that only candidates holding a Swiss or European passport can be considered for this position.

Thank you for applying directly via our career site so that your application can be processed as quickly as possible.

If your profile matches the position, we will contact you for a first confidential telephone interview.

In case of technical issues, please contact us at jobs @ fokustalent.ch .

Referral

Do you know someone who might be suitable for this opportunity?

Do not hesitate to forward this advertisement to them or recommend their profile to us.

Our referral programme provides a bonus for each recruitment made thanks to your recommendations.

Find our other opportunities in the technical and industrial sectors on www.fokustalent.com .