Expert Application Officer for Disability Insurance

The Cantonal Office of Social Insurance is an autonomous public law institution and serves as a centre of expertise in first pillar social insurance. It manages and coordinates four insurance schemes: old-age and survivors' insurance, disability insurance, family allowances, and loss of earnings allowances. To meet current challenges, the COSI is looking for a

Within the disability insurance (DI) domain and attached to the cross-functional services sector, you ensure the link between the business areas and the information system, from needs analysis to support. Under the responsibility of the deputy head of the domain, you guarantee the optimal use of applications, in accordance with processes, relying on dual functional and technical expertise. You monitor legal and functional developments of the applications and ensure the quality of their data to inform the strategic and tactical decisions of management. You collect and analyse business needs, propose suitable solutions, and coordinate the implementation of changes with services and IT partners. You participate in expert groups of the IT pool and represent COSI in working groups, notably within the COMUT Web@I. This position is aimed at an autonomous and rigorous person, with a strong sense of analysis and planning, comfortable coordinating numerous business and IT stakeholders.

Your various tasks

• Ensure the use of business applications, monitor their legal and functional updates, and train managers and users
• Collect and analyse business needs, anticipate the impacts of transformations, propose options aligned with COSI’s strategy and stakeholders’ needs
• Guarantee data quality, coordinate data extractions, and provide analyses enabling management to make strategic decisions
• Manage application developments with services and IT partners, from development to production deployment, and provide first-level support
• Represent the domain’s needs to the IT pool and GILAI, and provide expert opinions on proposed changes
• Represent the business areas to external partners and ensure the updating of ELKAT documents and the internal text catalogue

Your profile

• Holder of a master’s degree in information systems, business informatics, or a related field, or equivalent training
• Certification in business analysis (CAS in business analysis, IIBA CCBA or CBAP) or requirements engineering (IREB CPRE), an advantage
• 5 years’ experience in disability insurance applications and/or business analysis
• Excellent knowledge of disability insurance business areas
• Continuing education in design thinking, an advantage
• Experience in project coordination, an advantage
• French: perfect oral and written command
• English: oral and written proficiency (C1)
• German: good oral and written knowledge
• Proficiency in project management and ticketing tools
• Good knowledge of information system architecture, databases and SQL, and thorough mastery of business applications
• High degree of integrity and discretion in data handling, respect for current standards and procedures
• Analytical skills, ability to propose solutions and improve applications
• Great autonomy within defined framework, with good organisational skills to plan tasks and projects
• Strong team spirit for project work, openness to others’ ideas and adaptability to change
• Excellent interpersonal skills, good listening and care to adapt language to business areas

What we offer

• A pleasant working environment within a constantly evolving institution
• Attractive working conditions with interesting social benefits
• Flexible working time organisation
• Prime location in the heart of Geneva, close to public transport and Cornavin station

What guides us

• Develop professional excellence
• Put people at the centre
• Demonstrate dynamism

All other things being equal, internal applications will be given priority.

Start date: as soon as possible

Application deadline: 08.11.2026

Workplace: rue des Gares 12, 1201 Geneva