Accounts Receivable Accounting Manager (a)

Accounts Receivable Accounting Manager (a) 100%

Workplace

Geneva

Activity rate

100%

Start date

to be agreed

Is this you?

Do you enjoy analysing situations, finding solutions and maintaining constructive relationships with your contacts? Organised, meticulous and with an excellent sense of service, you ensure the follow-up of accounts receivable, contribute to the proper management of collections and work closely with the Finance, Sales and Operations teams. Your motivation is to guarantee effective debt management while maintaining a quality customer experience. For collaboration with your colleagues, it is important that you spend at least 50% of your working time in the office in this role.

What awaits you

• Establish and issue accurate, complete invoices compliant with the services provided
• Ensure the recording, updating and modification of customer contracts
• Manage billing adjustments as well as credit notes
• Actively participate in monthly closing operations
• Reconcile accounts receivable: process collections, analyse discrepancies, monitor open balances and unallocated payments, prepare customer refunds
• Ensure follow-up of issued invoices and collections to guarantee up-to-date accounting
• Monitor customer accounts and identify payment delays
• Carry out customer reminders effectively and professionally
• Develop and maintain strong relationships with customers to facilitate collections
• Negotiate payment plans for sensitive cases
• Assess and manage risks related to doubtful debts
• Manage the entire collection process (reminders, notices, preparation and follow-up of debt enforcement procedures)
• Propose improvement measures aimed at reducing payment delays and the volume of credit notes
• Respond to customer requests related to invoices and payments
• Collaborate closely with various departments to resolve disputes related to billing or collections
• Manage customer exchange platforms (Ariba, Coupa, PostFinance, Conextrade, etc.)
• Establish and maintain a professional, constructive and solution-oriented relationship
• Ensure compliance with internal procedures and closing deadlines
• Guarantee compliance with documentation practices (EDM)
• Ensure compliance with current accounting and tax standards
• Actively contribute to optimising accounts receivable processes

What you bring

• Training in accounting (commercial employee CFC or equivalent)
• Excellent accounting knowledge required, especially in customer accounts and billing
• Good knowledge of Swiss legislation on financial debt enforcement
• Minimum 3 years of experience in a similar position
• Fluent in French (spoken and written)
• Good knowledge of English (minimum B2)
• Knowledge of German would be an asset (minimum B1)
• Comfortable with numbers, good priority management
• Proficient with IT tools (ERP, Excel, billing tools...)
• Service-oriented and detail-focused
• Flexible, able to manage multiple tasks simultaneously and very good stress resistance

Ready for us? We are ready for you.

At ISS Switzerland, we ensure every day the smooth running and comfort of offices, laboratories, airports, production sites, stations, schools and hospitals. Our more than 14,000 employees create, throughout Switzerland, living spaces where more than one million people feel good and can thrive daily.

ISS stands for innovation, quality of service and customer proximity. Leader in our market, we offer stable jobs, varied development prospects and a corporate culture based on respect, workplace safety and responsibility - realised through five dedicated programmes, more than 200 training and development courses, as well as the systematic use of sustainable products and solutions.

About us

Employee testimonials

Your contact

Thomas Contenta
Talent Acquisition Manager

Apply now