Prime21
Innerschweiz
Product & Service Owner 80 - 100
- 21 September 2026
- 80 – 100%
- Permanent position
- Innerschweiz
About the job
Do you want to actively shape the digital transformation in the Swiss healthcare system? For our client in Central Switzerland, we are looking for a committed Product & Service Owner with a focus on ICT infrastructure and workplace services. You will be responsible for the further development and operation of these services by aligning customer needs, company goals, and technical requirements. In close collaboration with interdisciplinary teams, you will develop innovative solutions and continuously improve service quality. You will rely on agile methods and modern service management practices. If you are ready to take on this exciting challenge, we look forward to receiving your application!
Your Responsibilities
- You are responsible for the assigned infrastructure and workplace services throughout their entire lifecycle.
- You further develop the product and service roadmap and ensure that customer needs, company goals, and technical requirements are harmonised.
- You prioritise the backlog and work closely with departments, stakeholders, and technical teams on the continuous development of the services.
- You monitor service quality, availability, and performance as well as compliance with SLA/OLA agreements and initiate optimisation measures if necessary.
- You plan and accompany the introduction of new technologies, services, migrations, and renewals.
- You manage external partners and suppliers and ensure the agreed service quality.
- You ensure compliance with security, data protection, and compliance requirements within your services.
Our Requirements
- You have a higher vocational qualification or a university degree in computer science, business informatics, or a comparable field.
- You have several years of experience in ICT infrastructure, workplace, or cloud services.
- You have experience in product ownership, service management, or ICT project management.
- You are experienced in working with interdisciplinary teams and external partners.
- You have good knowledge of agile methods and modern service management practices.
- You have a strong customer focus and do not lose sight of the product vision.
- You think goal-oriented and understand how to demonstrate the importance of user stories for customers.
- You are a bridge builder between customer and team and promote direct dialogue as well as mutual understanding.
Your Prospects
- You can expect an inspiring and dynamic environment where creative ideas are encouraged and innovative technologies are advanced.
- Flexible working hours and the possibility of remote work support your work-life balance.
- Dive into the world of the latest technologies and work in a highly qualified team that constantly strives for excellence.
- Take the opportunity to continuously develop yourself through training, workshops, and conference participation.
