Join us and shape the future of hospitality today!
EHL's dynamic campuses form a unique network where passionate students, academics and industry experts from over 120 countries come together with a common goal: to develop and disseminate hospitality knowledge, while supporting the sector's continued growth.
We are constantly striving to improve the working environment and personal development opportunities for our more than 800 staff and teachers, who are among the most recognized experts in their respective fields. Since its foundation in 1893, EHL has been widely recognized by the industry and consistently ranked among the world's top hospitality management schools. Everything we do is based on our values of excellence, family and learning, and we are committed to bringing them to life in tangible ways for our employees.
The Graduate School department is dedicated to advancing academic excellence through rigorous research and specialized education. It supports students in developing critical thinking, innovation, and leadership skills. By fostering interdisciplinary collaboration, it prepares graduates for impactful careers in academia and industry. Its mission is to cultivate knowledge that addresses global challenges and drives societal progress.
To join our amazing team, we are looking for a candidate who is not only skilled and passionate about hospitality but also aligns with our leadership principles: transparency, accountability, collaboration, care, and experimentation.
The mission of the Admissions Officer is to play a vital role in managing the end-to-end admissions process, from application submission to student enrolment. This role is responsible for evaluating candidate eligibility, ensuring timely communication with prospective students, and providing exceptional support throughout the admissions & enrollment journey. You will work closely with marketing, recruitment, financial aid, and operations teams to deliver a seamless and student-centered admissions experience. You will also ensure the efficiency and effectiveness of admissions operations through streamlined processes and robust data management, supporting informed decision-making and institutional goals.
What will you do?
- Review and assess student applications to determine eligibility based on academic and institutional criteria, and support admissions decision-making.
- Guide candidates through the admissions process, providing timely and accurate information on requirements, deadlines, and next steps, including participation in recruitment events when necessary.
- Respond promptly and professionally to enquiries from prospective students via email, phone, and other communication channels.
- Maintain accurate and up-to-date admissions data and records in institutional systems, ensuring compliance with data integrity standards.
- Provide real-time and accurate data on the admissions funnel to support forecasting, decision making, and planning.
- Collaborate with internal teams to ensure alignment in messaging, outreach, scholarships, and candidate support, as well as the Academic Office to ensure compliance with accreditation and institutional policies.
- Coordinate with operations to support the smooth transition from admission to enrolment.
- Contribute to the development and enhancement of admissions processes, tools, and candidate engagement strategies.
Who are you ?
- You have a CFC or equivalent; a Bachelor's degree in management or a related field is a plus.
- You have at least 3 years of experience in admissions or administrative support roles; experience in an educational setting is a plus.
- You have proven experience in customer-facing roles.
- You have strong analytical skills and mastery of Microsoft Office tools.
- You are comfortable working with IT systems and are familiar with Admissions CRM tools.
- You have experience working in remote teams, which is considered an asset.
- You are service-oriented, detail-focused, and process-driven.
- You are fluent in French and English (C1 level); knowledge of additional languages is a plus.
What we offer?
We offer you a permanent contract within a business area of an educational institution, with exceptional employee benefits including free meals, an attractive number of days off, a parking space or public transport contribution, as well as access to various services and facilities.
We offer you responsibility, challenge, development opportunities and encouragement to help you achieve your professional and personal goals.
We offer you the opportunity to make a tangible impact on our students’, staff and partners’ experience as well as contribute to the growth of our institution.
You will enjoy being part of a passionate, multidisciplinary and talented team.
No recruitment agencies please
