RECEPTION & CUSTOMER SERVICE ASSISTANT (FR/DE) 100% (M/F/D)

Samvaz SA is a family business active since 1964 in metal machining in Chatel-St-Denis (Fribourg). The company has grown by developing, manufacturing and marketing its own products, such as PIPEX® fasteners, the SAM® formwork system, RALI® planes and TERSA® planing shafts, which are distributed in Switzerland, Europe and worldwide. The company employs around 140 staff in total. As an important economic player, Samvaz SA also has a social responsibility which it fulfils notably with a large photovoltaic park, its heating system based on wood waste and subcontracting some operations to sheltered workshops in the region.

We are looking for our future

YOUR RESPONSIBILITIES

• Welcome visitors and customers, manage the telephone switchboard and the company’s general email inbox
• Handle daily activities related to the company reception and provide administrative support to various departments
• Process and follow up on customer offers, quotations and orders
• Ensure follow-up of invoicing, credit notes, deposit slips, cash sales and any non-conformities
• Respond to customer enquiries and manage the various customer service email inboxes

YOUR PROFILE

• You have an excellent command of French and German, both spoken and written. Any other language is a real asset
• You hold a commercial employee qualification or an equivalent training
• You have several years of experience in a similar role
• Experience in the construction sector is a real advantage
• You are dynamic and possess an excellent sense of welcome, communication and service
• You are recognised for your organisational skills and your ability to manage several priorities simultaneously
• You have excellent writing skills and are comfortable with common IT tools and ERP systems

WHAT WE OFFER

• The opportunity to join a well-established and growing family business
• A varied role, rich in contacts within a dynamic environment
• Regular hours offering a good work-life balance

Start date : to be agreed

Are you the person we are looking for?

If so, please do not hesitate to send us your complete application file (cover letter, CV, certificates and diplomas) via Jobup or by post to:

SAMVAZ SA

Human Resources

Pra de Plan 25, 1618 Châtel-St-Denis

rh@samvaz.ch