Your role is within the Marketing team in the Growth Office and focuses on supporting:

• Business Intelligence activities by researching, assessing and validating customer and competitors information with the local teams.
• CRM (HubSpot) Help Desk for EHL users and contribute to data projects (business analysis, data model, data structure, system improvement, data cleaning …)

Your responsibilities :

Competitive Intelligence & Insights :

• Research, Generate and analyze commercial reports, challenge the data as needed and draw meaningful conclusions.
• Conduct market research, including data mining and synthesis.
• Support Business Units in decision making by delivering customer and market analyses.
• Coordinate projects across teams addressing specific market research requests.
• Assist the Product Portfolio manager in gathering and processing multiple information sources to build a single repository of information re to EHL products.

CRM Help Desk & Data projects:

• Provide technical & operational support to CRM users among all business units.
• Align help desk activities with other stakeholders involved (IT, Business units …) and in case, identify the right stakeholder to provide support to the users’ requests.
• Contribute to collective workshops to improve Hubspot data management among the company and perform periodic maintenance operations on data.

Who you are?

• Student or fresh graduate in a master’s degree with a background in a Marketing Analytics, Marketing Research or related field
• Knowledge & use of common market research tools
• Project management in services
• Knowledge & use of CRM tools, preferably Hubspot
• Data-related projects and/or Data management
• Analytical, with high attention to details but being able to get the big picture too
• Data & logical mindset: understanding of data structure, logical structures, concepts like nomenclature, standardization, formatting etc.
• Problem-solving
• High learning agility and quick learning
• Curiosity driving superior research and ability to identify key insights for improved BI
• Proactivity
• English C2, French C2

Start date: ASAP

Type of contract : internship, minimum : 6 months, ideally 12 months

Perks and benefits

EHL Group offers an exceptional benefits program which features free meals, generous paid time off, a free parking spot or employer’s contribution towards public transportation as well as staff access to the school’s infrastructures and on-site services.

Think you’ve got what it takes? Please send us your resume and cover letter!

Applications have to be submitted on this website only – applications submitted via other means will not be taken into account. Please note that submitted documents will be used to evaluate your application and processed by authorized EHL Group employees.

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