Officer, Business Process Optimization & Operations

Officer, Business Process Optimization & Operations (Contract)

The Role

We are seeking a Business Analyst with strong execution skills to support process optimization and operational delivery in a fast-paced, international environment.

This role suits a process-driven, proactive professional who combines structured analysis with hands-on implementation and a strong ownership mindset.

Key Responsibilities

• Analyze processes and identify improvement opportunities using data and stakeholder input
• Translate business needs into clear requirements and process documentation (process maps, workflows, BRDs)
• Drive end-to-end execution of process improvements, ensuring timely delivery
• Collaborate with IT on system enhancements and lead UAT testing
• Support change management and rollout of new processes
• Ensure data quality, consistency, and operational efficiency

Your Profile

• Degree in Business, Economics, Engineering, or similar
• Experience in business analysis, process improvement, or transformation delivery
• Strong execution focus with ability to deliver, not just advise
• Experience in a leading consulting or professional services firm is highly valued
• Excellent analytical skills, attention to detail, and stakeholder management
• Proactive, structured, and results-oriented