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IT Support Specialist - Cherwell

28.05. | Indépendant | 100%

IT Support Specialist - Cherwell

#ITsupport #geneva #Experis #Switzerland #Recruitment

Company :

Very dynamic company in Geneva region

Mission / Rôle :

One of our clients is looking for a IT Support Specialist - Cherwell for a very well known company

Tasks :

- Provide troubleshooting
- Provide 2nd level supprot to the users
- Bring some patches for incidents resolution
- Service Desk
- Maintain the IT equipments
- Maintain the documentations
- Ensure all incidents are registered in the incidents tools

Experience / Qualifications:

- Very good skills in 2nd level support
- Cherwell Consultant with 5+ years' experience of designing, configuring, developing, administering Cherwell Service management
- Expert knowledge of Cherwell best practices
- Very good communication skills
- Ability to work with ITIL methodology
- Very good level in English

Do not hesitate to apply : Antoine Wormser / 022 818 87 78