Au rang des principaux assureurs-maladie suisses, Assura bénéficie de la confiance de plus de 800'000 clientes et clients. Au quotidien, elle s’engage en faveur d’interactions clients simples et de qualité. Assura, ce sont aussi des primes abordables et des assurances et services innovants, destinés à accompagner le patient dans la complexité du système de santé. Avec près de 1’700 collaboratrices et collaborateurs et 26 succursales, Assura propose un service de proximité, dans toute la Suisse.
Nous rejoindre, c’est contribuer à un projet commun, celui d’accompagner activement nos clients dans leur parcours de santé. Et quel que soit ton poste, tu joues un rôle essentiel dans cette mission.
Travailler chez Assura, c’est évoluer dans un environnement stimulant et bénéficier de conditions de travail modernes. Nous offrons de la flexibilité, des avantages attractifs et mettons un accent particulier sur l’équilibre entre vie professionnelle et privée. Nous mettons en avant une culture inclusive où l’authenticité est valorisée car nous croyons que chacun mérite sa chance, peu importe son parcours ou son diplôme. Et parce que l’esprit entrepreneurial qui est important à nos yeux est avant tout un état d’esprit.
Nous proposons des opportunités dans plus de 100 métiers et recherchons particulièrement:
- Conseillers clientèle
- Gestionnaires
- Diplômés en assurance
- Jeunes diplômés des Hautes Ecoles, stagiaires et apprentis
Explore nos offres d’emploi et apprends en plus sur Assura en visitant notre espace carrières assura.ch/fr/carriere
Benefits at Assura
Rabais de flotte
Welcome days et formation interne métier
Participation aux abonnements de transports publics
Modèles de travail flexibles
Des fruits frais chaque mois
Solution Fairmove
Avantages collaborateurs via nos partenaires
Solutions de restauration comme des frigos proposant des repas régionaux et écoresponsables
Evénements internes
Importante réduction sur l’assurance-maladie
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16 reviews
Good atmosphere among coworkers. Weak management
What works well?
As a former employee, I appreciated many aspects of daily life at Assura. The atmosphere among colleagues was generally good, with a real sense of camaraderie. The office facilities were good, and the employee benefits—particularly reduced health insurance premiums and discounts on supplemental insurance—were a real plus.
What could be improved?
However, certain structural issues warrant special attention. Internal management would benefit from being more balanced and attentive to the human factor. The pressure placed on high-performing employees can become significant, while their efforts are not always recognized consistently. This dynamic creates a sense of unfairness and can lead to significant job burnout. The company is also facing situations where the workload and lack of managerial support can impact the physical and mental health of teams. Several employees have experienced episodes of burnout, or even worse, highlighting the need for more structured support. It is essential to take these warning signs seriously.
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Employer comment
18 May 2026
Thank you for your detailed feedback and for taking the time to highlight the positive aspects, both regarding the teams and the benefits offered. We take the points you raise regarding workload, recognition, and managerial support very seriously. Ensuring a respectful work environment, where everyone’s health and safety are protected, is one of our core commitments. Specifically, we ensure compliance with the standard workweek (40 hours per week), offer flexible schedules and part-time options where positions allow, and provide access to an independent external partner for confidential support in the event of professional or personal difficulties. We are also working to better equip employees and managers to recognize warning signs and know how to respond. We remain available to discuss these matters and wish you all the best in your future endeavors. The Human Resources Team
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Overall Satisfaction
What works well?
HR benefits, autonomy, trust, freedom in the workplace, flexible remote work options, and a work-life balance. Customer service, the kindness and helpfulness of colleagues. A manager who listens, provides regular feedback, is humble and down-to-earth, avoids micromanagement, and is present without being overly controlling. Open to initiatives, involves employees in certain decisions when possible. Encourages critical thinking and is open to change. Objectives with qualitative and quantitative metrics are communicated regularly and tracked.
What could be improved?
- Areas for improvement relate to optimizing work processes - Improve communication - A more efficient IT department that can resolve issues more quickly
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Employer comment
02 April 2026
Thank you for taking the time to share your experience and for your thorough and positive feedback. Our goal is to provide each and every one of our employees with the tools they need to succeed and grow in a clear, stimulating, and collaborative environment. We also strive to adopt attractive HR practices and offer rewarding benefits. Your feedback confirms that our commitments are being put into practice.
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Poor atmosphere and salaries to be reviewed
What works well?
Not much
What could be improved?
- Salaries - Work environment - Manager training - Remote work
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Employer comment
13 February 2026
Thank you for your feedback. We are sorry that your experience did not fully meet your expectations. With regard to remuneration, we rely on a reliable benchmark of practices in the health insurance sector. This allows us to focus particularly on any remuneration that may be below this benchmark and to guarantee an attractive salary policy over the long term. Our teleworking policy is based on a flexible working model that combines regular on-site presence, promoting collaboration and team spirit, with an approach tailored to each individual's needs and responsibilities. We wish you every success in your future career. The Human Resources team
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