Sales Advisor - Smart Account and Internal Sales (100%)

Electro-Matériel SA is the Swiss leader in the distribution of electrotechnical equipment. With an industry competence centre "EM Industrie", lighting "EM Lumière" and photovoltaics and e-mobility "EM Solar" spread across 9 branches, more than 750 qualified employees contribute to the success of our company. We offer an assortment of over 250,000 items, specialist advice, a high level of availability as well as a fast delivery service to our professional customers. Electro-Matériel SA is part of the Rexel Group, the world leader.

As part of the development of our activity in Romandy, Lausanne branch, we are looking for a

Sales Advisor - Smart Account and Internal Sales (100%)

with experience in customer contact. Technical knowledge in the field of electricity would be an asset. Profiles with commercial training or experience as an electrician are also welcome.

Your main responsibilities

Smart Account

• Manage a portfolio of existing clients
• Ensure regular follow-up with clients
• Develop and retain customers
• Identify customer needs and propose suitable solutions
• Maintain a quality commercial relationship

Internal Sales

• Process customer orders
• Respond to enquiries and inform customers
• Handle complaints and ensure their follow-up
• Collaborate with various internal departments
• Participate in sales development

Your profile

• Commercial or technical training, ideally in the field of electricity
• Experience in customer contact and/or internal sales
• Comfortable with IT tools
• Excellent communication skills, by email and telephone
• Very good command of French, both spoken and written
• Knowledge of German is an advantage
• Good negotiation skills
• Service-oriented, autonomous and team spirit
• Interest in products and solutions in the electrical field

Our offer

• An independent and varied activity
• A role that is both very autonomous and varied
• A friendly working atmosphere and a warm team spirit
• Very attractive employment conditions and excellent social benefits
• Further training opportunities
• Possibility to work from home

Are you interested in this exciting new challenge and do you meet our requirements? Then we look forward to receiving your complete application documents.