Workmanagement AG
Nidau
Customer Advisor Telecommunications
- 31 August 2026
- 100%
- Permanent position
- German (Fluent)
- 2560 Nidau
About the job
Your Tasks:
- Competent handling of telephone and written customer enquiries in German
- Providing information on various questions from all contact persons via telephone, chat & e-mail
- Ensuring high customer satisfaction
- Continuous monitoring of open pending matters
- Occasional administrative and coordinative tasks
- Completed basic training advantageous (commercial clerk or retail specialist or similar)
- Previous professional experience in customer consulting / customer service
- Very good knowledge of German; knowledge of French is a plus but not mandatory
- Service-oriented, communicative and structured personality with drive
- Confident handling of PC & IT
- Flexible working hours from Monday to Saturday
- Fixed-term employment
- Responsible role where you can use your language skills daily
- Intensive and practical induction
- Work in a motivated and collegial team
- Modern work equipment and digital tools to support your work
- Opportunities for personal development in customer service
Your Contact Person
Linda Huber
Telephone: 044 931 40 82
