Admission and Reception Manager 50% Fixed-Term Contract

ARE YOU LOOKING FOR A USEFUL, HUMANE AND CONCRETE JOB?

Join the medico-social centres and actively contribute to enabling people in need to remain at home.

ASPMAD IS:

ï€ - 9 CMS in the Nord Vaudois region

ï€ - 1000 committed collaborators

ï€ - More than 6,700 people supported each year

ï€ - Presence in 105 municipalities

FOR OUR ADMISSION AND COORDINATION SERVICE, WE ARE RECRUITING A:

Admission and Reception Manager at 50%

For a 6-month fixed-term contract (From 14.09.2026)

YOUR MISSION

• ï€ As an admission and reception manager, you play a central role in welcoming, analysing and directing requests addressed to our CMS.
• ï€ You handle telephone reception, receive and analyse requests, then direct them according to the services requested and geographical criteria. You create administrative files for new clients and ensure the processing, updating and reliability of administrative data.
• ï€ You transfer calls to the relevant contacts depending on the nature of the request and carry out various administrative tasks related to client file management. As needed, you also participate in specific assignments linked to management.

YOUR PROFILE

• ï€ You hold a Federal VET Diploma as a commercial employee, medical assistant or pharmacy assistant, receptionist training or an equivalent qualification. You have experience in the medico-social field and/or in a telephone reception or front desk role.
• ï€ Excellent oral and written expression skills in French, as well as a strong sense of hospitality and service.
• ï€ Comfortable on the phone, you know how to analyse requests, manage several enquiries simultaneously and quickly find suitable solutions.
• ï€ Your calmness, rigour, discretion and sense of priorities allow you to work effectively in a dynamic environment. You enjoy teamwork and are proficient with common IT tools, including Windows, Outlook, Word and Excel.

WHY JOIN US?

• ï€ A useful and rewarding position
• ï€ A daily life rich in human relations
• ï€ A close-knit and caring team
• ï€ A salary and benefits according to the collective labour agreement of the Vaud parapublic health sector
• ï€ Partner benefits (sports, leisure, fuel)