Backoffice Administrator

Cyber Security is our passion - is it yours too?

• You independently process customer orders from order entry through purchase ordering to complete handling
• You manage our customer contracts in the area of Managed Security Services (MSS) and Cyber Defence Center (CDC) and ensure correct and timely periodic billing
• You create invoices and credit notes, ensure compliance with contractual agreements, and ensure smooth administrative processing
• You maintain our item master data, manage resources, and ensure high data quality as well as correct allocation to ongoing projects
• You work closely with our specialist departments, coordinate service-related orders, and ensure smooth information flow
• You organise the shipment of hardware and software to our customers domestically and abroad and support export matters
• You look after our reception, warmly welcome visitors, handle incoming and outgoing mail, and ensure a professional first impression
• You take on diverse organisational and coordinative tasks for our internal departments, ensure smooth operations, and actively contribute to the further development of our processes

• Completed commercial apprenticeship or equivalent education
• Experience in order processing with ERP
• Experience in the IT industry
• Experience / know-how in export matters is an advantage
• Experience with Navision is an advantage

• Structured and precise working style as well as customer-oriented thinking and acting
• Proactive and solution-oriented approach
• Networked thinking and the ability to interact with stakeholders from various specialist areas
• Ability to analyse and process complex topics
• Technical flair
• German: native language
• English: good knowledge (spoken and written)