Luzern
Account Manager ICT (m/f/d)
- 20 August 2026
- 100%
- Permanent position
- German (Fluent)
- Luzern
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the
application process and supports companies in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every
applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre both technologically and organically. Rocken® offers
executive search and talent management consulting to address the personal and individual needs
of each person and to implement these optimally in recruitment and career planning.
Account Manager ICT (m/f/d)
Our ROCKEN partner is a solid service company offering consulting & integration, operation & support services in the field of IT infrastructure as well as exciting data centre solutions. Here you are always in contact with the latest technologies focusing on the Microsoft product range. We look forward to sharing your ROCKEN talent profile with our partner.
Role:
In this role as Senior Account Manager, you listen carefully, understand your customers’ needs, and act purposefully. You ensure that ICT solutions are planned holistically, implemented solidly, and reliably maintained in ongoing operations. You connect technical and organisational aspects so that your customers experience a comprehensible, efficient, and secure ICT operation. You take responsibility for precisely capturing requirements, translating them into clear solutions, and implementing them sustainably.
Responsibilities:
You manage and further develop your customer portfolio in the SME environment of the German-speaking part of Switzerland
In this role, you accompany your ICT customer projects from initial consultation to contract completion
As an ICT Account Manager, you analyse customer needs and develop modern ICT solutions together with the Sales Engineer
You support the procurement process in collaboration with Inside Sales and Purchasing
In this role, you take responsibility for keeping your customer files up to date, including delivery dates and prices
Qualifications:
- You have a commercial basic education
- You have several years of experience in field sales in the ICT environment (system integration/services)
- You bring good expertise in the area of enterprise ICT solutions (Azure, M365, 3-Tier/HCI infrastructures, etc.)
- You convince with a strong service mentality
- You enjoy direct customer contact
- You communicate confidently in German, both spoken and written
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Workplace
Lucerne
Contact
Marco Alvarado,
+41443852147
