AVS/AI Supplementary Benefits Managers (100%)

The Social Service of Lausanne provides social and financial support to the residents of Lausanne. It consists of the Social Insurance Agency (AAS) and the Regional Social Centre (CSR), responsible for implementing the Vaud Social Action Law (LASV) and issuing the integration income (RI) in Lausanne. More than 7,000 people benefit each year from assistance from the Social Service, which must be both diligent and compliant with current standards. A real challenge that can only be met by trained, motivated teams united around a demanding vision of public service.

At the City of Lausanne, your commitment makes sense. You contribute every day to the well-being and dynamism of our community.

Main Mission(s)

Welcome, inform and guide the population of Lausanne at the counter and by telephone regarding AVS/AI supplementary benefits

Receive AVS/AI supplementary benefit applications and ensure their follow-up

Carry out periodic reviews and inform beneficiaries of their rights and obligations

Handle correspondence and administrative tasks related to the sector

Contribute to the smooth running of the service by occasionally supporting other sectors of the Agency

Profile

Commercial employee CFC or equivalent qualification

Experience in a similar role, ideally in social insurance, banking, real estate, pension schemes or taxation

Generalist training in social insurance is an asset

Good analytical and synthesis skills, ease with numbers and proficiency in MS Office tools

Organisational skills, autonomy, precision and stress resistance

Good interpersonal and writing skills; knowledge of another language is an asset

Special Conditions

Clean criminal record

Workplace

Place Chauderon 7, 1003 Lausanne

Salary Grade

5

Start Date

1st January 2027 or to be agreed

Information

Mr Oreste Burki, Head of AVS/AI Unit, 021 315 73 21

Application

Please send us your application and the usual documents by 15.10.2026 via the online form.
Having trouble applying? Contact the service directly at +41 21 315 71 15.

We pay great attention to the diversity of life paths of our collaborators. Our positions are open to both women and men.