Business Sales Advisor (Small Business) 100%

As a Business Sales Advisor, you manage and develop an existing customer portfolio in the small business segment. The focus of your role is on telephone and digital consulting of business customers as well as building and maintaining long-term customer relationships.

Work location: Biel

Workload: 100%

Your main tasks

• You manage, advise and further develop an existing business customer portfolio.
• You build and maintain long-term relationships with managing directors, owners, purchasing managers and other decision-makers.
• You actively acquire new customers and win new business clients.
• You identify sales and cross-selling potentials and specifically expand existing customer relationships.
• You advise on and sell mobile, internet and voice solutions.
• You prepare individual offers and contracts tailored to your customers’ needs.
• You renew, optimise and expand existing customer contracts.
• You handle customer enquiries by phone and email and support with administrative as well as technical matters.
• You work closely with internal departments to ensure high customer satisfaction.

Your profile

• You have at least two years of sales experience, ideally in the B2B and/or telecommunications environment.
• You convince with strong sales and negotiation skills.
• You enjoy acquiring new customers and work goal-oriented.
• You are highly motivated and work independently as well as responsibly.
• You are a team-oriented personality, work proactively, gladly share your knowledge and seek support when needed.
• You work in a structured, methodical and solution-oriented manner and can flexibly adjust priorities.
• You are enthusiastic about new technologies and digital solutions.
• You have good knowledge of MS Office applications (Outlook, Excel and Word) and quickly find your way around CRM systems and other software tools.
• You communicate convincingly and manage to build trust both with customers and internally.
• You have business fluent German skills as well as good knowledge of French or English, both spoken and written. Italian is a plus.

What we offer you

• 5 weeks’ holiday
• Fair fixed salary with an attractive commission model
• 20% home office option
• Various employee benefits as well as attractive discounts on our products and services
• A varied and responsible role in a dynamic B2B sales environment
• A motivated team with short decision-making paths and an open corporate culture
• Modern work equipment as well as thorough induction
• Exciting development and training opportunities