Head of Academic Administration
Infos sur l'emploi
- Date de publication :16 mai 2025
- Taux d'activité :100%
- Type de contrat :Durée indéterminée
- Lieu de travail :Route de Berne 301, 1000 Lausanne 25
Join us and shape the future of hospitality today!
EHL's dynamic campuses form a unique network where passionate students, academics and industry experts from over 120 countries come together with a common goal: to develop and disseminate hospitality knowledge, while supporting the sector's continued growth.
We are constantly striving to improve the working environment and personal development opportunities for our more than 800 staff and teachers, who are among the most recognized experts in their respective fields. Since its foundation in 1893, EHL has been widely recognized by the industry and consistently ranked among the world's top hospitality management schools. Everything we do is based on our values of excellence, family and learning, and we are committed to bringing them to life in tangible ways for our employees.
The HBS Operations department at EHL Hospitality Business School ensures the seamless functioning of campus services and academic support. It manages logistics, facilities, and administrative processes to enhance the student and faculty experience. By coordinating daily operations and supporting academic delivery, the department upholds EHL’s commitment to excellence. Its role is essential in maintaining a high-quality learning environment aligned with the school’s global standards .
To join our amazing team, we are looking for a candidate who is not only skilled and passionate about hospitality but also aligns with our leadership principles: transparency, accountability, collaboration, care, and experimentation.
The mission of the Head of Academic Administration is to enhance the efficiency and effectiveness of academic administration through the optimization of tools and processes, with a strong focus on user service. The role involves leading and collaborating on various institutional projects, ensuring accurate data collection and reporting, overseeing academic advisory services and administration, developing strategies to support student success, ensuring compliance with institutional policies, data overall and for accreditation requirements, and strong leadership to manage the teams. The Head of Academic Administration is responsible for the planning and implementation of the administrative, operational, and logistical aspects of study programs, in accordance with program management requirements and regulatory guidelines.
What will you do?
- Supervise the Academic Advisory, Academic Planning Departments and manage the Data Administrator and Analyst, providing guidance and support.
- Lead initiatives to improve academic administration tools and processes, ensuring they meet user needs.
- Oversee institutional planning operations and ensure students & faculty satisfaction.
- Support departments in optimizing academic operational processes and ensure effective collaboration within the teams.
- Work on institutional projects with Data and IT department, and other stakeholders.
- Support departments in optimizing processes, handling academic complaints, and fostering effective collaboration within teams.
- Oversee the Faculty Allocation process, related tasks and collaboration with stakeholders.
- Ensure that internal and external academic reports, analyses, and statistics are accurate in collaboration with IT, Admissions, and Academic departments.
- Provide academic and student data for performance management, quality, and decision making purposes.
Who you are?
- You have a Bachelor’s degree in business, management, or related field.
- You have 10 years of professional experience with at least 5 years in a similar position.
- You have a certification or a master in project management and/or data analysis being a plus.
- You have excellent knowledge of Microsoft like Excel and you are at ease with IT software.
- You are at ease with budget management.
- You have excellent communication, interpersonal, leadership, coaching, and conflict-resolution skills.
- You are committed to providing exceptional service to customers and support to staff members.
- You have the ability to focus on detail while seeing the big picture.
- You have strong understanding of business management, financial, data management and leadership principles.
- You have time and project management skills.
- You are fluent in French and English, German being a plus.
What we offer?
We offer you a permanent contract within a business area of an educational institution, with exceptional employee benefits including free meals, an attractive number of days off, a parking space or public transport contribution, as well as access to various services and facilities.
We offer you responsibility, challenge, development opportunities and encouragement to help you achieve your professional and personal goals.
We offer you the opportunity to make a tangible impact on our students’, staff and partners’ experience as well as contribute to the growth of our institution.
You will enjoy being part of a passionate, multidisciplinary and talented team.
