Customer Advisor (m/f/d)

What awaits you?

• Guarantee of a high level of quality in welcoming, reception and customer service • Development of personalised solutions tailored to individual needs on topics such as payment methods, digital solutions, insurance and investment savings plans • Intermediation of specific advice (investments, financing and insurance) to specialised advisors • Collaboration in market prospecting measures and representation tasks • Represent and convey with conviction and enthusiasm the values of our slogan #CLOSETOYOU

What do you bring?

• Complete banking training (CFC) or equivalent • Proven experience of at least 5 years in a similar position • Excellent presentation and ease in customer contact thanks to your natural sociability, listening skills and empathy • Good stress management during busy periods • Clear interest in teamwork while cultivating an entrepreneurial spirit • Very good organisational skills to ensure high quality standards • Knowledge of the local economic fabric and residence in the region would be a plus

We work in a friendly environment

Cooperative values are our pillars. Together. For each other. They shape the way we collaborate and behave towards one another. The culture of informal address promotes personal closeness and exchanges on an equal footing at all levels of function.

We embrace diversity and equal opportunities

We encourage diversity of perspectives, experiences and skills within our teams. This diversity is our strength and contributes decisively to our success.

We encourage personal and professional development

Lifelong learning is an integral part of our culture. We create an environment conducive to the professional and personal development of each individual and support our employees in a targeted manner, thanks to a varied internal training offer as well as participation in external advanced training costs.

We offer attractive conditions and social benefits

Our employees benefit from exclusive advantages on banking products, various discounts with third parties as well as financial stability and above-average retirement provision.

Do you have any questions?

For questions about the content of the position:

Jeremy Claivaz Team Leader Customer Advice jeremy.claivaz@raiffeisen.ch

For questions about the application process:

Léa Beuret Head of Personnel lea.beuret2@raiffeisen.ch

We look forward to receiving your online application

About us