Health Insurance Subsidy Manager (60%)

The Social Service of Lausanne provides social and financial support to the residents of Lausanne. It consists of the Social Insurance Agency (AAS) and the Regional Social Centre (CSR), responsible for implementing the Vaud social action law (LASV) and issuing the integration income (RI) in Lausanne. More than 7,000 people benefit each year from assistance from the Social Service, which must be both diligent and compliant with current standards. A real challenge, which can only be met by trained, motivated teams united around a demanding vision of public service.

At the City of Lausanne, your commitment makes sense. You contribute every day to the well-being and dynamism of our community.

Main Mission(s)

Welcome, inform and guide clients by phone or at the counter

Receive and follow up on health insurance subsidy applications

Ensure the control of insurance obligation and carry out file reviews

Advise the Lausanne population (notably recipients of integration income) on health insurance matters

Handle correspondence and administrative tasks of the sector

Profile

Federal Certificate of Capacity (CFC) as a commercial employee or equivalent qualification

Professional experience and/or knowledge in health insurance or another social insurance, an asset

Ease of contact, empathy and excellent team spirit

Organisational skills, autonomy and accuracy

Interest in numbers

Proficiency in MS Office tools

Knowledge of another language, an asset

Special Conditions

Clean criminal record

Workplace

Place Chauderon 7, 1003 Lausanne

Salary Grade

5

Start Date

Immediate or to be agreed

Information

Mr Barmal Ademi, Head of the AMAL unit, 021 315 73 60

Application

Please send us your application and the usual documents (cover letter, CV, work certificates, diplomas and attestations) by 25.08.2026 via the online form. Having trouble applying? Contact the service directly at +41 21 315 71 15.

We pay great attention to the diversity of life paths of our collaborators. Our positions are open to both women and men.