Process Optimisation Officer 40%

Join our client, a leading railway and tourism operator, to support their digital transition within a dynamic and collaborative team.

About the role

In the midst of a digital transition, our client is modernising all their tools and adapting their internal working methods. Within the Quality, Processes & Projects team, you will play a key role in this transformation.

Your mission will be to collect field data, analyse current processes and evolve them to meet business needs and the digital transition. You will be responsible for designing and formalising new optimised processes, while creating the bridge between operational teams to automate activity monitoring.

What we offer you:

A stimulating work environment, ideally located in Montreux just steps from the station. You will benefit from flexible and adjustable hours (perfectly suited to a university timetable), as well as close support from a passionate and experienced team to help you develop your skills.

Tasks

This position combines punctuality data analysis and process modelling to optimise the efficiency of the company’s most important department.

• Collect, sort and clean raw data from various business departments
• Design and update interactive and easy-to-read dashboards to highlight trends and discrepancies
• Engage with teams on the ground to identify and understand existing work procedures
• Formulate, challenge and synthesise operational processes by writing clear documentation with neat formatting
• Create and maintain up-to-date project tracking calendars to ensure an overview of deadlines.
• Provide daily operational support to the team on projects related to optimising internal procedures

We are looking for

• Current student or recent graduate (HEC, HEG, EHL, HES, etc.) in management, business, or commerce.

• Excellent command of French; German is an asset.

• Good proficiency in Excel and Word for data structuring and reporting

• Knowledge of PowerBi is an asset

• Analytical mindset, synthesis skills and methodological rigour

To succeed in this role, your personal skills should include:

• Goal-oriented
• Organised
• Intellectually curious

Our recruitment process

This recruitment process is managed by Academic Work.

Our selection process is continuous and the advert may be closed before the recruitment process is complete if we have moved to the next phase. The process includes two tests: a personality test and a cognitive test. These tests are tools to find the right talent for the right position, to ensure equality, diversity and a fair process.