Case Manager 80/100% (H/F/X)

Description

• Proactively identify long-term absence cases (over one month) and ensure timely and structured follow-up.
• Conduct case evaluations in collaboration with HR Business Partners and line managers.
• Assess the needs of employees on extended medical leave and co-develop individual follow-up plans.
• Act as a liaison between internal stakeholders (HR, managers, occupational health) and external partners (medical advisors, AI, social insurance institutions).
• Guide employees through the reintegration process and provide tailored support throughout.
• Initiate early detection procedures and support the AI application process, including assistance with documentation.
• Coordinate consultations with medical advisors and follow up on medical certifications.
• Handle all case-related administration (letters, vacation adjustments, documentation tracking).
• Maintain accurate and up-to-date records on employee health status and follow-up interventions.
• Monitor and report on KPIs related to long-term absences.
• Lead or participate in improvement projects related to long-term absence management.
• Contribute to the continuous development of internal processes and guidelines in collaboration with other HR functions.

Profile

• Degree in Human Resources, Social Work, Business Administration, or a related field.
• Proven experience in corporate case management and/or reintegration within the context of social insurance systems (AI or similar).
• A postgraduate qualification (e.g. CAS in Case Management) is an asset.
• Prior experience in the public or institutional sector is highly valued.
• Strong interpersonal skills, with a balance of empathy, tact, and assertiveness.
• Ability to navigate complex, multi-stakeholder environments with diplomacy and clarity.
• Native French speaker with excellent English proficiency (C1 level or above).
• Solid command of MS Office and comfort with administrative processes.
• High level of discretion and ability to manage sensitive information with care.
• Autonomous, organised and capable of handling a high volume of diverse cases.

Job Offer

Telework, flexible working conditions and a supportive team environment are key elements of the offer.