Join us and shape the future of hospitality today!
EHL's dynamic campuses form a unique network where passionate students, academics and industry experts from over 120 countries come together with a common goal: to develop and disseminate hospitality knowledge, while supporting the sector's continued growth.
We are constantly striving to improve the working environment and personal development opportunities for our more than 800 staff and teachers, who are among the most recognized experts in their respective fields. Since its foundation in 1893, EHL has been widely recognized by the industry and consistently ranked among the world's top hospitality management schools. Everything we do is based on our values of excellence, family and learning, and we are committed to bringing them to life in tangible ways for our employees.
The Undergraduate School at EHL Hospitality Business School is dedicated to delivering a comprehensive and immersive education in international hospitality management. It offers a Bachelor of Science program that combines rigorous academic coursework with practical training, including internships and hands-on workshops, to prepare students for leadership roles in the global service industry. Through a blend of theoretical knowledge and real-world experience, the department equips students with the skills and mindset needed to excel in diverse hospitality sectors. Its mission is to cultivate future professionals who embody excellence, innovation, and a deep understanding of customer-centric service.
To join our amazing team, we are looking for a candidate who is not only skilled and passionate about hospitality but also aligns with our leadership principles: transparency, accountability, collaboration, care, and experimentation.
The mission of the Undergraduate Programs Manager is to oversee the development, organization, and execution of multi-campus undergraduate programs. This role actively contributes to the continuous improvement of the programs and their underlying processes, while serving as a key point of reference for all matters related to undergraduate education.
What will you do?
- Manage the Undergraduate Programs team by planning, coordinating, and distributing tasks, while supporting their personal development.
- Actively manage relationships and communication with the student body, including regular exchanges with Class Representatives and the Student Council.
- Manage relationships and communication with faculty, including resource allocation via FDA processes based on program needs.
- Supervise processes related to required coursework throughout the curriculum (e.g., internships).
- Ensure cross-campus alignment and quality of undergraduate programs.
- Ensure alignment with accreditation bodies and the relevance of programs to current labor market expectations.
- Organize key program-related events such as Intro Day, Graduations, and Final Diploma Work Ceremonies.
- Manage budgets related to program operations.
Who you are?
- You have a Master’s degree or an equivalent qualification.
- You have 5 years of professional experience with 2 years in a similar position.
- You have experience in planning, organizing, coordinating, and leading programs or projects involving stakeholders with divergent interests, ideally in the hospitality field.
- You have experience managing, executing, and improving processes, procedures, operations, and projects involving students.
- You have experience anticipating and collaboratively solving complex problems, as well as managing the change brought about by implemented solutions; ideally, you are familiar with EHL culture and its evolution.
- You are capable of leading a team by managing and distributing priorities and actions among team members while supporting them in accomplishing their tasks.
- You have strong skills in MS Office, digital fluency, and a willingness to use and train others on multimedia tools and IT platforms.
- You are flexible and take measured initiative when facing situations and people.
- You have a strong interest in managing interactions and leading teams.
- You are approachable, service-oriented, and proactive in anticipating others’ needs.
- You have excellent communication skills in a multicultural academic environment.
- You prioritize collective interests over individual ones.
- You are fluent in French and English (C1).
What we offer?
We offer you a permanent contract within a business area of an educational institution, with exceptional employee benefits including free meals, an attractive number of days off, a parking space or public transport contribution, as well as access to various services and facilities.
We offer you responsibility, challenge, development opportunities and encouragement to help you achieve your professional and personal goals.
We offer you the opportunity to make a tangible impact on our students’, staff and partners’ experience as well as contribute to the growth of our institution.
You will enjoy being part of a passionate, multidisciplinary and talented team.
No recruitment agencies please
