Student Experience Project and Program Coordinator
Infos sur l'emploi
- Date de publication :28 mai 2025
- Taux d'activité :100%
- Type de contrat :Durée indéterminée
- Lieu de travail :Route de Berne 301, 1000 Lausanne 25
Join us and shape the future of hospitality today!
EHL's dynamic campuses form a unique network where passionate students, academics and industry experts from over 120 countries come together with a common goal: to develop and disseminate hospitality knowledge, while supporting the sector's continued growth.
We are constantly striving to improve the working environment and personal development opportunities for our more than 800 staff and teachers, who are among the most recognized experts in their respective fields. Since its foundation in 1893, EHL has been widely recognized by the industry and consistently ranked among the world's top hospitality management schools. Everything we do is based on our values of excellence, family and learning, and we are committed to bringing them to life in tangible ways for our employees.
The Undergraduate School Operations department at EHL ensures the smooth delivery of the Bachelor in International Hospitality Management program. It coordinates academic logistics, supports faculty and students, and manages administrative processes across campuses. By overseeing scheduling, resources, and operational workflows, the department contributes to a high-quality learning environment. Its role is essential in maintaining the excellence and efficiency of EHL’s undergraduate education.
To join our amazing team, we are looking for a candidate who is not only skilled and passionate about hospitality but also aligns with our leadership principles: transparency, accountability, collaboration, care, and experimentation.
The mission of the Student Experience Project and Program Coordinator is to play a crucial role in enhancing the overall student experience of the campus by providing programs and developing new initiatives, which will foster students personal and professional growth. The?Student Experience Project and Program Coordinator has a close relationship with various stakeholders across the institution to coordinate and engage students, as well as understand their needs. You will work closely with the Student Experience Manager to develop and implement initiatives that extend support beyond academics.
What will you do?
- Oversee various Extracurricular Programs, opportunities and initiatives.
- Collaborate with the various stakeholders about the integration of Graduate School initiatives into the student experience.
- Support onboarding activities of our Undergraduate Students.
- Coordinate and promote student success initiatives and budget, including the development, implementation, and tracking of individual offers.
- Collect, analyze and monitor student feedback to assess the impact of initiatives and drive continuous improvement, engagement and development.
- Support the Student Experience Manager in executing key departmental projects to enhance student engagement and success.
- Contribute to the planning of the student recognition programs.
- Promote our department during key campus events.
Who you are?
- You have a CFC with relevant experience or a Bachelor’s degree; a project management certification is a strong plus.
- You have at least 7 years of professional experience with 3 years in a similar position.
- You have excellent interpersonal and communication skills.
- You are able to establish and maintain effective working relationships.
- You have strong organizational skills and a sharp attention to detail.
- You have project management skills and are able to operate autonomously.
- You are proactive and solution-oriented.
- You understand student needs and perspectives.
- You respect confidentiality and maintain professional boundaries when dealing with sensitive matters.
- You have excellent IT skills, including MS Office, Canva, and LMS platforms.
- You have experience using project management tools such as MS Project or Microsoft Lists.
- You are skilled in organizing and planning events and projects.
- You have experience in finance and budgeting.
- You have worked in an academic and/or customer-facing environment.
- You are fluent in French and English (C1).
What we offer?
We offer you a permanent contract within a business area of an educational institution, with exceptional employee benefits including free meals, an attractive number of days off, a parking space or public transport contribution, as well as access to various services and facilities.
We offer you responsibility, challenge, development opportunities and encouragement to help you achieve your professional and personal goals.
We offer you the opportunity to make a tangible impact on our students’, staff and partners’ experience as well as contribute to the growth of our institution.
You will enjoy being part of a passionate, multidisciplinary and talented team.
