Receptionist & Administrative Support

Do you have a knack for communication, are comfortable with IT tools, and wish to develop in an industrial and technological environment?
For one of our clients based in Bulle, we are looking for a Receptionist & Administrative Support at 50%.

Possess excellent interpersonal skills and a strong sense of customer service.
Demonstrate patience, listening skills, empathy, and professionalism in interactions with clients.
Be organised, meticulous, and capable of managing priorities autonomously.
Be comfortable with common IT tools and have initial experience with an ERP system.
Have experience in an industrial environment.
Experience in automation, IT, or technical support is a real asset.
Be proficient in spoken French and German (minimum B2).
Proficiency in English is an additional advantage. Professionally handle telephone and face-to-face reception of clients and visitors.
Gather necessary information and record requests in the ERP according to established procedures.
Direct and follow up on client requests with the relevant departments.
Provide initial support to clients experiencing technical issues with attentiveness and kindness.
Carry out various administrative and logistical tasks related to equipment management.
Collaborate with administrative and technical teams to ensure efficient and reliable handling of requests.